Our CSA courses are not only covering international standards of the luxury hospitality sector but are also tailored individually to your concept, onboard requirements and company policies. Each course, from a three-day workshop to a two-week course program, is composed from below modules.
Depending on the target group of staff, e.g. butlers, stewardesses, waiters, the course program will be presented by internationally experienced trainers and consultants who all have a strong background either on yachts, upscale cruise vessels or luxury hotel environments.
Take a glance at our course example to find out what a week-long training can look like!
It's the variety you find in this role as every day is the same - extraordinary.
Common module contents include:
Marie-Claude Metrot
Etiquette & Protocols,
Butler & Majordome Education
Samantha Watson
Yacht Interior Management
Conny Fanger
Personal Assistance &
Events
It's about admiring a spotless suite before everyone else does.
Common module contents include:
Marie-Claude Metrot
Etiquette & Protocols
Marilu Olvera
Housekeeping &
Management
It's the guest's smile that proofs your commitment and personal attention.
Common module contents include:
Helmut Schöffel
Concierge Service
Dale Moffitt
Guest Relations & Management
Daniela Chan
Guest Relations
Providing a lush haven for tranquility and relaxation through a soothing experience.
Common module contents include:
Conny Fanger
Spa & Wellness
Catherine Klaffer
Fitness & Wellbeing
It's taking on new responsibilities in order to ensure a constantly evolving guest experience.
Common module contents include:
Dale Moffitt
Guest Relations & Management
Marilu Olvera
Housekeeping & Management
Emanuel Schreiner
Organisation & Management
Samantha Watson
Yacht Interior Management
Catherine Klaffer
Life Coaching & Wellbeing
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Phone: 0043 (0)660 24 86 300
Web: cruiseship.academy • rvs.academy
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